Voice-controlled call transfer
The caller says who or which department they want to reach, and the AI switchboard connects the call straight away, with no keypad menus and no queue.
A smart switchboard that answers every call, understands what the caller wants and connects them to the right person, around the clock.
A traditional switchboard needs someone ready to answer at all times. With an AI switchboard, a voice assistant answers every incoming call and connects the caller to the right person or department using natural speech.
The result is shorter waiting times, happier customers and a switchboard that is always staffed, without having to grow your team.
The caller says who or which department they want to reach, and the AI switchboard connects the call straight away, with no keypad menus and no queue.
The AI switchboard answers every day, around the clock. Outside office hours it can take messages, send an SMS with information or book a callback.
Your team no longer has to staff the switchboard and can focus on the calls that really need a human. The switchboard handles thousands of calls at the same time.
Contact us to discuss how an AI switchboard can replace or relieve your current switchboard.