Voicebot Smart

The user-friendly voicebot designed to meet the needs of your customers.

With Voicebot Smart, we offer a powerful and flexible solution with an intuitive user interface – build and deploy your own voicebots, or let us handle the construction – simple and cost-effective!
Learn more about three use cases of Voicebot Smart:

Smart routing with Voicebot Smart

Customers often struggle to navigate through numerous button options on the phone, leading to misrouted calls, frustration, and higher costs.

The free speech functionality in Voicebot Smart allows customers to simply describe what they need, allowing them to be quickly directed to the right agent. If clarification is needed, the voicebot can ask follow-up questions to ensure accuracy.

Additionally, a voicebot can automate certain calls through self-service, reducing costs and freeing up agents to focus on more complex tasks where their expertise is truly needed.

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Self-service via SMS

Do customers still call you despite the time and effort you've invested in building self-service solutions on your website or app?

With Voicebot Smart Self-Service via SMS, you can seamlessly guide customers to resources like My Pages by concluding the call with a text message containing the relevant information and direct link.

This approach helps reduce call queues, optimize agent availability, and ensure their time is dedicated to handling more complex cases.

Automation with Voicebot Smart

A voicebot can automate calls. It can assist with a variety of needs, including:

Connecting callers to the right person
Helping callers find a store location or service shop address
Providing service outage information based on geographical areas
Booking appointments

Additionally, the voicebot can send a follow-up text message with helpful information for the caller, ensuring a seamless and efficient experience.

Benefits of Voicebot Smart

Train your bot with our ChatGPT integration for quick and easy deployment.

Monitor bot performance with our visual overviews.

No time-consuming installation: Our solution comes pre-integrated with the phone network.

Optional features: Identification with BankID, avalanche messaging functions, SMS sending, and more.

Contact

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Our team is always on hand to answer your questions.