Voicebot Pro

The voicebot that truly understands your customer needs.

Voicebot Pro helps large organizations build an efficient, user-friendly customer service system. Your customers don't need to understand your company's internal structure; they simply describe what they need in a few words and are instantly connected to the right department.

  • Improved customer experience with faster, more accurate routing to the correct department.
  • Cost savings by avoiding expensive misdirected calls.

  • Cost efficiency through smart automation of cases that can be resolved without an agent.
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Additionally:

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Efficient voice control: Voicebot Pro handles high call volumes with precision, asking follow-up questions when necessary to direct the call to the correct response point or self-service.

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Natural dialogues: Using human-like voices and advanced interpretation, Voicebot Pro creates seamless conversations.

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AI-driven interpretation: Voicebot Pro uses customer-specific grammar and AI-driven methods for smarter interpretation and fewer follow-up questions, improving accuracy.

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Optional features: Automation, monitoring, statistics services, system integrations with Mobile BankID and other systems that add value to the service.

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