Voicebot Pro

The voicebot that truly understands your customer needs.

With Voicebot Pro, we help large organizations build an efficient and user-friendly customer service. Your customers don’t need to know how your organization is structured,they can simply say a few words about what they need help with and be directly connected to the right department thanks to natural speech.

A better customer experience through a voice-controlled IVR for faster and more accurate routing to the right department.
Cost savings by avoiding expensive misrouted calls.
Cost savings through smart automation of calls that can be handled without involving an agent.

Additionally:

Efficient voice control: Voicebot Pro handles high call volumes with precision, asking follow-up questions when necessary to direct the call to the correct response point or self-service.

Natural dialogues: Using human-like voices and advanced interpretation, Voicebot Pro creates seamless conversations.

AI-driven interpretation: Voicebot Pro uses customer-specific grammar and AI-driven methods for smarter interpretation and fewer follow-up questions, improving accuracy.

Optional features: Automation, monitoring, statistics services, system integrations with Mobile BankID and other systems that add value to the service.

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