Join us at Kontakta Sweden, where Voice Provider will share our extensive experience on the importance of dialogue and dialogue design for creating a successful voicebot.
The seminar's theme, "How to Teach Bots in Customer Service to Understand the Customer's Language – For Real!", emphasizes why investing time and resources into training your digital colleague is essential for optimal performance and delivering true value to both customers and businesses.
A well-trained voicebot is a valuable colleague, while a poorly designed one can erode trust in the entire voicebot industry. .
So remember – it's the dialogue design and the bot's language that matter most, not just the technology behind it.